I like Sky’s “Never Miss” utility, as it allows me to make a note on their site of a film I’d like to see which isn’t on Sky right now. However, they have currently broken it. It usually works easily; get an email telling you a film is on in a week’s time, click link from their email to go to their site, click various “Record” buttons, and hey presto – job done. But when you click on the 2nd Record button, nothing happens. Or at least, nothing appears to happen. Actually, what is happening is a web request is sent off silently, but it fails… silently. So you think the link is broken, or goes nowhere. It pretty much does go nowhere, let’s be honest, because the connection is reset by the web host at the other end – but if the site at least told you that, it wouldn’t be quite so bad!
C’mon Sky, fix it please!