I ordered a cycling shirt through DHgate. I’d not heard of this site before, but this is most likely because it’s not a UK site, although I can’t reliably tell where the site is based. The shirt, ordered on 26-Jan, was to be posted out within 3 days and arrive within 19 days, as it seems to be coming from Hong Kong.
On 12-Feb, I got an email to tell me my item had been shipped. What? Over 2 weeks later, and it’s only just been shipped? WTF? Still, at least it was on its way.
Or so I thought.
Today, 22-Feb, 10 full days later, and I get another mail telling me that “the tracking order has been deleted by the seller”. So they have not posted it out at all. It’s now almost 4 weeks later, and the item, which is still showing as in stock on the DHgate web site, has not been sent out.
It’s fair to say I won’t be using that site again.